By leveraging Infobip's omnichannel engagement, contact center, chatbot, and identity solutions, Fawry will streamline the payment process for customers. Infobip's platform will enable Fawry to build connections across all customer journey stages, creating a more efficient and effective payment experience.
Heba El Awady, CBO of Fawry, said, "We are excited to partner with Infobip to enable payments through META channels. This partnership will help us to continue to deliver innovative payment solutions to our customers while also expanding our reach in the market."
Fawry has been leading digital transformation in Egypt's payment landscape by providing innovative payment solutions to meet customers' evolving needs. This partnership with Infobip will allow Fawry to enhance its capabilities and provide a more comprehensive payment experience for its customers.
Amsal Kapetenovic, Sales Director of Infobip Middle East and Africa, said, "We are delighted to partner with Fawry to enable payments through different communication channels. This partnership is a testament to our commitment to providing innovative solutions that help businesses and partners overcome the complexity of customer communications to grow business and increase loyalty.
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